إشعار قانوني

  • Business identity: Legal business name, business address, customer-service phone number, email, and applicable commercial registration and tax details.

  • Product information: Accurate descriptions, fabric composition, sizing, prices, and any important product limitations.

  • Orders and payment: Accepted payment methods, total price, shipping charges, and order confirmation procedures.

  • Shipping and delivery: Delivery areas, expected delivery times, fees, and procedures for delayed or unsuccessful deliveries.

  • Returns and exchanges: Eligibility, deadlines, condition requirements, refund methods, and the process for reporting defective or incorrect products.

  • Privacy policy: What customer information is collected, why it is used, how it is protected, and how customers can exercise applicable data rights.

  • Terms and conditions: Order cancellation, pricing errors, promotions, intellectual property, and complaint handling.

  • Customer support: Clear contact details and a process for resolving complaints.